As an update to my last post: https://airsicktravel.blogspot.com/2019/08/reminder-to-check-if-your-hotel-free.html After waiting, I got an email saying my free 25000 point night posted and is good for 12 months from when I got it, not 12 months from when I was supposed to have gotten it.
I then received a postal mail letter saying the same thing and apologizing. Frankly, I don't know why this happened in the first place but I'm glad it was resolved fairly easily.
Tuesday, August 20, 2019
Thursday, August 1, 2019
Reminder to check if your hotel free nights from credit cards actually post!
My wife and I just had a baby so our travel plans will be reduced, as such I've been reviewing my credit cards to see which to cancel and I noticed that the 25,000 point free night from the Chase Marriott $85 annual fee card (which I plan to cancel as soon as possible) never posted to my Marriott account.
I called Chase and they confirmed they never sent the night to Marriott and promised to have someone from marketing contact me within 7-10 days to start the process. Initially she tried to have me contact Marriott but after she put me on hold the 2nd time, she was able to see the night was never sent from Chase. So don't let them pass you off to the hotel chain, since the hotel chain will have no idea except that you don't have the free night.
So check to make sure those free nights actually post!
I called Chase and they confirmed they never sent the night to Marriott and promised to have someone from marketing contact me within 7-10 days to start the process. Initially she tried to have me contact Marriott but after she put me on hold the 2nd time, she was able to see the night was never sent from Chase. So don't let them pass you off to the hotel chain, since the hotel chain will have no idea except that you don't have the free night.
So check to make sure those free nights actually post!
Friday, March 22, 2019
1800flowers.com robbing me of my United miles
TL;DR (do people still do TL;DRs?) : Take screenshots of everything when buying from 1800flowers.com including screens that show the number of miles you should get per $ as well as you putting the right promo code in the promo code box during checkout. 1800flowers.com scammed me out of my miles and United/Mileage Plus is of zero help.
I bought flowers on 1800flowers.com during the Valentine season when they had a promo for earning 30 United miles per $ spent. I usually put a calendar reminder to check if my miles/points post correctly since in my experience, a pretty high % of such referral earnings fail to post correctly.
I unfortunately didn't take screenshots of the 30 miles promo as I never thought United would give me a hard time about it but below are a couple of blogs that mention the 30 mile promo around the February 2019 timeframe.
https://www.doctorofcredit.
https://thepointsguy.com/
So it turns out I only got 15 miles per dollar, I first contacted MileagePlus. They told me to contact 1800flowers.com, so I did, and they said you should get 15 miles per $. I told them, no I did a 30 mile promo and sent them the blog posts as "proof" but they kept saying I did a 15 mile promo. Eventually I gave up and contacted MileagePlus again and they said and I quote:
"I'm sorry, but since 1-800-FLOWERS has advised that the orders aren't eligible for the bonus miles no additional miles can be awarded. They are the only ones who can verify the order eligibility and award any additional miles."
So United Mileage Plus has no record of the transactions and is completely at the whims of the retailer for a program they run? I am not buying it but what can I do. Actually I could try doing a chargeback on my credit card. And I'm also writing a blog post about it to warn people.
The morale is take screenshots of everything when 1800flowers.com and United are involved.
I bought flowers on 1800flowers.com during the Valentine season when they had a promo for earning 30 United miles per $ spent. I usually put a calendar reminder to check if my miles/points post correctly since in my experience, a pretty high % of such referral earnings fail to post correctly.
I unfortunately didn't take screenshots of the 30 miles promo as I never thought United would give me a hard time about it but below are a couple of blogs that mention the 30 mile promo around the February 2019 timeframe.
https://www.doctorofcredit.
https://thepointsguy.com/
So it turns out I only got 15 miles per dollar, I first contacted MileagePlus. They told me to contact 1800flowers.com, so I did, and they said you should get 15 miles per $. I told them, no I did a 30 mile promo and sent them the blog posts as "proof" but they kept saying I did a 15 mile promo. Eventually I gave up and contacted MileagePlus again and they said and I quote:
"I'm sorry, but since 1-800-FLOWERS has advised that the orders aren't eligible for the bonus miles no additional miles can be awarded. They are the only ones who can verify the order eligibility and award any additional miles."
So United Mileage Plus has no record of the transactions and is completely at the whims of the retailer for a program they run? I am not buying it but what can I do. Actually I could try doing a chargeback on my credit card. And I'm also writing a blog post about it to warn people.
The morale is take screenshots of everything when 1800flowers.com and United are involved.
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