Monday, October 5, 2020

My experience with cell phone protection claim with Citi Premier Card - denied

 There is some conflicting information (mainly from the credit card pushers/blogs) that all Mastercard Elite cards have cell phone protection but some of the commenters usually say there are reports that this card is not included.

Well to cut a long story short, I can confirm the Citi Premier Card despite it being a World Elite Mastercard, it does not have cell phone protection.

The website to make a claim is on phonebenefit.com.  They require a copy of the cell phone bill showing which card was used, the receipt for the phone itself AND a repair estimate from a store.  I had to go to a store to get a repair estimate for my Pixel 3XL.  I went to a UbreakIfix location and when I called, the guy asked if it's for a credit card insurance and I said yes and they gave me an estimate for the worst case scenario, which in my case turned out to be $450 or so. So wasted effort but hopefully it's useful information for others.

Here's where it says World Elite Mastercards have this benefit.

https://www.mastercard.us/content/mccom/en-us/consumers/find-card-products/credit-cards/world-elite.html/

Also, my Pixel 3 XL is only about 21 months old and it failed suddenly and won't turn on at all.  Google hardware sucks.

Also, in case anyone is curious, the card I used to buy the phone is already cancelled so I don't have any extended warranty.

Also, in case anyone is curious, I'm very gentle on my phones, all of my past phones have never failed.

Thursday, January 9, 2020

Free American Airlines Gold (lowest tier) Status emails to some members such as yours truly










I just got this email from American Airlines giving me free Gold Status through 4/19/2020 and they are giving me 4 500mile upgrades just for registering.  What's confusing is they are giving another 4 500mile upgrades for completing the promotion. So when I log into the site, here are more details.  So if you manage to extend your status through 1/31/21 by earning $850 EQD or 7000 EQM, I think you get 4 500 mile upgrades as well.

The email is from loyalty@loyalty.ms.aa.com

As a background, I was a nothing member for over 10 years (not a single mile flown on AA for that time) then I became Executive Platinum a few years back going to Panama many times, then became nothing again the next year.  I think I've been a nothing member for 2 years.

I will sign up for this but have no real travel plans with a baby, the only possible good for me is to potentially be able to use my old 500 mile upgrades.


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Travel with free AAdvantage® Gold status through April 19, 2020. Plus, you’ll receive 4 complimentary 500-mile upgrades when you register by January 30, 2020. Once you complete the promotion, you’ll earn 4 more 500-mile upgrades.

Extend your status through January 31, 2021, by earning:

  • $850 Elite Qualifying Dollars (EQDs), and
  • 7,000 Elite Qualifying Miles (EQMs)

Rules:

To extend your status, you must earn qualifying EQDs and EQMs when flying on eligible tickets for flights operated by American Airlines, or marketed by American, American Eagle®, British Airways, Finnair, Iberia, Japan Airlines and Qantas, between the date you register and April 19, 2020.

Benefits of AAdvantage® Gold status include:

  • Complimentary upgrades on flights 500 miles or less within North America (confirmed as early as 24 hours before departure)
  • Priority check-in, security and boarding
  • 7 award miles per U.S. dollar (40% bonus)
  • Complimentary access to Preferred seats
  • 1 free checked bag
  • oneworld® Ruby℠ status on partner airlines